How do I book a property?
Browse our stays, open a property, and send an inquiry. Our team and the property host will follow up to confirm availability and next steps.
Do I need an account to inquire?
No — you can send an inquiry as a guest. An account is only required to confirm a booking or make a payment.
How are properties verified?
Every listing is reviewed and approved by our team before it goes live, including photos and key details. We visit properties on the ground.
Can I cancel my booking?
Cancellation rules depend on the property. Most stays support free cancellation up to 7 days before check-in. Each listing shows its policy on the detail page.
What payment methods are accepted?
Visa, Mastercard, GCash, Maya, and bank transfer. All payments are encrypted and PCI-compliant.
How can I contact support?
Reach out to our support team via email or phone below. Our local Boracay experts respond within an average of 12 minutes between 7am–11pm.