Frequently Asked Questions (FAQs)
The package includes free hotel pick-up (within Station 1–3), crystal kayak rental, life jacket, and the assistance of our friendly coordinator who will escort you to the activity location.
Pick-up starts as early as 8:30 AM, and the last pick-up is at 3:30 PM. The activity is available daily. We recommend booking at least one day before to secure your slot.
Yes! The crystal kayak is perfect for photo opportunities. Our guides are also happy to assist in taking pictures to help you capture your most instagrammable shots.
This activity is generally safe, but it is not recommended for individuals with medical conditions such as high blood pressure or epilepsy, pregnant women, or seniors.